Logitech G933 headset won't unmute after muted for 30+second

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Logitech G933 headset won't unmute after muted for 30+second

Postby porcupine_racer » Fri Feb 26, 2016 12:06 am

I've recently reformatted my PC and reinstalled Mumble as well as the Logitech Gaming Software for a Logitech G933 Headset. Everything seems to be working well until I try to unmute myself. If I mute myself on the headset for more than 30 seconds, Mumble does not recognize my unmute. I then have to click Configure > Settings > Apply (I don't change a thing) and then I am able to speak to the other users again.

When I review the Recording devices (by right clicking the Volume Manager on my Task Bar), I can see my mic is picking up my voice as the green bar moves accordingly. However, Mumble does not. I am running Windows 10 as well. Is there a setting I am missing?

I am running Windows 10
Mumble 1.2.13

Many thanks for your help.

Jason
Thu 2/25/2016 4:02 AM EST

Nick [Staff] Hello there,

From what that sounds like, it appears that your Logitech Software is losing connection to the Mumble client. When you go back into settings and click "Apply" it "re-initializes" the audio device and thus re-activates it.

I'm not seeing this issue on the Mumble technical forums, so I would suggest that you contact them here: http://forums.mumble.info/viewforum.php ... 42f49fc093 and report that issue.

Thanks
-Nick
Thu 2/25/2016 10:26 AM EST
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Re: Logitech G933 headset won't unmute after muted for 30+se

Postby Entrepwn3rr » Sun Feb 28, 2016 10:29 pm

A lot of times in Windows applications, if you add a new device while the application is running, it will not be seen by the applications.

What I'm guessing if the mute operation of your headset is actually disconnecting the Mic from your available hardware, then readding it when you unmute yourself. If that was the case, you would have to manually refresh the hardware list for Mumble to see the application again. (Which it sounds like you may doing in Mumble settings).

If you look at your recording devices in the Windows volume mixer, does the microphone for your headset disappear when you mute it?

What is mumble set to listen for? Default device or a specific input device? I would play around with that and see if I can get Windows to set it as the default device when its connected and have mumble take the default device from windows.
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Re: Logitech G933 headset won't unmute after muted for 30+se

Postby porcupine_racer » Tue Mar 01, 2016 2:46 am

Thanks for the help Entrepwn3rr, I tried all those things and the mic/headset is not disconnecting at all. I ended up reinstalling both Mumble and the Logitech Gaming Software several times and in different orders (don't ask me about my thought process, it's been a long day and mindless install/uninstall seemed like a good idea), and low and behold, it's no longer an issue.

Who knows. But thanks again for the help!

Best,

J
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Re: Logitech G933 headset won't unmute after muted for 30+se

Postby Entrepwn3rr » Wed Mar 02, 2016 11:31 pm

My pleasure.

Do you have an idea of what fixed it exactly? Your answer could help someone in the future. Anyways, have a nice day! :)
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Re: Logitech G933 headset won't unmute after muted for 30+se

Postby Bturner » Tue May 31, 2016 3:23 pm

I have this same problem with clearly the same headset. Was the resolution narrowed down to something specific?
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