mumble crashes outlook 2013

Feedback about snapshots

mumble crashes outlook 2013

Postby cboath » Sun Aug 09, 2015 11:13 pm

Figured this belongs under snapshots and not technical.

But, i've had this issue with snapshots for months now. At least as far back as march. Presently i'm on 1.3.0-704-g6fe5547.

I've got off offCat installed (microsofts office tool) and it lists:

Outlook crash due to third-party module: mumble_ol.dll on: 8/9/2015 at 17:52.

Pulling up the event log, i get this:
Faulting application name: OUTLOOK.EXE, version: 15.0.4737.1000, time stamp: 0x55801cd0
Faulting module name: mumble_ol.dll, version: 1.3.0.0, time stamp: 0x55bfcbf4
Exception code: 0xc0000005
Fault offset: 0x0002646e
Faulting process id: 0x1e0c
Faulting application start time: 0x01d0d2f6018f9d9e
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Mumble\Versions\1.3.0~704~g6fe5547~snapshot\mumble_ol.dll
Report Id: 418c855a-3ee9-11e5-8282-40e230e2209a
Faulting package full name:
Faulting package-relative application ID:

I get this message before i even run a game. I'll have outlook up, launch mumble in the back ground while I finish tasks before gaming and it doesn't just crash. You switch to outlook and the interface is frozen. You click things and nothing appears to happen. You can close outlook, at which point it crashes.

I see nothing else about it, so i wonder if people aren't using outlook.

This is a relatively clean machine (2 games, mumble, office, cad suite, av, and malware bytes), though I got the error on my old machine as well.
cboath
 
Posts: 2
Joined: Sat Aug 08, 2015 6:06 pm

Re: mumble crashes outlook 2013

Postby fwaggle » Sun Aug 09, 2015 11:24 pm

Try disabling the Overlay in Mumble settings.

If that works, try and work out which process Murmur is hanging (guessing Outlook.exe, but you'll have to work that out) then add that to the blacklist and re-enable the overlay.

If that works, please report back with the contents of what you blacklisted so we can blacklist it by default.
Full disclosure: I run a semi-commercial Mumble host, and my opinions do not reflect the opinions of the Mumble project.
Avatar is stolen from here
User avatar
fwaggle
Team member
Team member
 
Posts: 199
Joined: Tue Oct 06, 2009 10:40 pm
Location: Australia

Re: mumble crashes outlook 2013

Postby cboath » Sun Aug 16, 2015 11:15 pm

That seemed to do it.

I added outlook.exe to the blacklist.

-ran mumble as admin (always have)
-ran game as admin (always have)

Played too many hours to mention and still functioning normally, so that seems to have done the trick.

Thanks :)

FWIW, i did not do this with 2010..
cboath
 
Posts: 2
Joined: Sat Aug 08, 2015 6:06 pm


Return to Snapshots

Who is online

Users browsing this forum: No registered users and 1 guest

cron