Unable to start mumble

[mczon]

Hi all

Haven't used mumble for a while but started playing online with some friends again and now for some reason I am not able to start the application.

What happens is that I instantly gets to a crash-report thingy.

I have tried reinstalling and also tried the snapshot but seems to get the same issue but I stumbled upon this crash report and was wondering if anyone here could make heads or tails out of it and maybe help me out (it is in swedish but maybe it can help anyway and I tried to translate some of it. For instance seems to be an issue with nvwgf2um.dll... but I am not that good to know how to fix dlls :)).

Thanks in advanced!

 

Version=1
EventType=APPCRASH
EventTime=130201797278442200
ReportType=2
Consent=1
UploadTime=130201797287572723
ReportIdentifier=817f833a-fdcb-11e2-b955-20cf303b8ead
IntegratorReportIdentifier=817f8339-fdcb-11e2-b955-20cf303b8ead
WOW64=1
Response.BucketId=3730629177
Response.BucketTable=1
Response.type=4
Sig[0].Name=Programnamn (Programename)
Sig[0].Value=mumble.exe
Sig[1].Name=Programversion (Version)
Sig[1].Value=1.2.5.0
Sig[2].Name=Programtidsstämpel (Timestamp)
Sig[2].Value=51dff8dc
Sig[3].Name=Namn på felmodul (Name on error module)
Sig[3].Value=nvwgf2um.dll
Sig[4].Name=Modulens version (Module version)
Sig[4].Value=9.18.13.2049
Sig[5].Name=Tidsstämpel för felmodul  (timestamp for error module)
Sig[5].Value=51c4104b
Sig[6].Name=Undantagskod (exception code)
Sig[6].Value=c0000005
Sig[7].Name=Undantagsförskjutning  (exception displacement)
Sig[7].Value=001045ca
DynamicSig[1].Name=OS-version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Språkvariant-ID
DynamicSig[2].Value=1053
DynamicSig[22].Name=Ytterligare information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Ytterligare information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Ytterligare information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Ytterligare information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Mumble\mumble.exe
UI[3]=Mumble - Low-latency VoIP client har slutat att fungera
UI[4]=Du kan söka online efter en lösning på problemet.
UI[5]=Sök efter en lösning online och stäng programmet
UI[6]=Sök senare efter en lösning online och stäng programmet
UI[7]=Stäng programmet
LoadedModule[0]=C:\Program Files (x86)\Mumble\mumble.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[7]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\NSI.dll
LoadedModule[13]=C:\Program Files (x86)\Mumble\LIBEAY32.dll
LoadedModule[14]=C:\Windows\syswow64\GDI32.dll
LoadedModule[15]=C:\Windows\syswow64\USER32.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\syswow64\LPK.dll
LoadedModule[18]=C:\Windows\syswow64\USP10.dll
LoadedModule[19]=C:\Windows\system32\MSVCR100.dll
LoadedModule[20]=C:\Program Files (x86)\Mumble\opus.dll
LoadedModule[21]=C:\Windows\system32\DINPUT8.dll
LoadedModule[22]=C:\Windows\syswow64\ole32.dll
LoadedModule[23]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[24]=C:\Program Files (x86)\Mumble\dbghelp.dll
LoadedModule[25]=C:\Program Files (x86)\Mumble\libsndfile-1.dll
LoadedModule[26]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[27]=C:\Windows\system32\DSOUND.dll
LoadedModule[28]=C:\Windows\system32\WINMM.dll
LoadedModule[29]=C:\Windows\system32\POWRPROF.dll
LoadedModule[30]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[31]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[32]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[33]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[34]=C:\Program Files (x86)\Mumble\QtSvg4.dll
LoadedModule[35]=C:\Program Files (x86)\Mumble\QtGui4.dll
LoadedModule[36]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[38]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[39]=C:\Windows\syswow64\IMM32.dll
LoadedModule[40]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[41]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[42]=C:\Program Files (x86)\Mumble\QtCore4.dll
LoadedModule[43]=C:\Windows\system32\MSVCP100.dll
LoadedModule[44]=C:\Program Files (x86)\Mumble\QtSql4.dll
LoadedModule[45]=C:\Program Files (x86)\Mumble\libmysql.dll
LoadedModule[46]=C:\Windows\system32\Secur32.dll
LoadedModule[47]=C:\Program Files (x86)\Mumble\QtXml4.dll
LoadedModule[48]=C:\Program Files (x86)\Mumble\QtNetwork4.dll
LoadedModule[49]=C:\Windows\system32\uxtheme.dll
LoadedModule[50]=C:\Windows\system32\dwmapi.dll
LoadedModule[51]=C:\Program Files (x86)\Mumble\ssleay32.dll
LoadedModule[52]=C:\Program Files (x86)\Mumble\ZLIB1.dll
LoadedModule[53]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[54]=C:\Windows\system32\rsaenh.dll
LoadedModule[55]=C:\Program Files (x86)\Mumble\speex.dll
LoadedModule[56]=C:\Windows\system32\apphelp.dll
LoadedModule[57]=C:\Program Files (x86)\Mumble\celt0.0.7.0.sse2.dll
LoadedModule[58]=C:\Program Files (x86)\Mumble\celt0.0.11.0.sse2.dll
LoadedModule[59]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[60]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[61]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\comctl32.dll
LoadedModule[62]=C:\Windows\System32\Speech\Common\sapi.dll
LoadedModule[63]=C:\Windows\system32\MSACM32.dll
LoadedModule[64]=C:\Windows\system32\msdmo.dll
LoadedModule[65]=C:\Windows\System32\MMDevApi.dll
LoadedModule[66]=C:\Windows\System32\PROPSYS.dll
LoadedModule[67]=C:\Windows\system32\userenv.dll
LoadedModule[68]=C:\Windows\system32\profapi.dll
LoadedModule[69]=C:\Program Files (x86)\Mumble\mumble_ol.dll
LoadedModule[70]=C:\Windows\system32\VERSION.dll
LoadedModule[71]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[72]=C:\Windows\system32\nvd3dum.dll
LoadedModule[73]=C:\Windows\system32\D3D10.DLL
LoadedModule[74]=C:\Windows\system32\d3d10core.dll
LoadedModule[75]=C:\Windows\system32\dxgi.dll
LoadedModule[76]=C:\Windows\system32\d3d11.dll
LoadedModule[77]=C:\Windows\system32\dlumd32.dll
LoadedModule[78]=C:\Windows\system32\wtsapi32.dll
LoadedModule[79]=C:\Windows\system32\nvwgf2um.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Slutade fungera (Stopped working)
ConsentKey=APPCRASH
AppName=Mumble - Low-latency VoIP client
AppPath=C:\Program Files (x86)\Mumble\mumble.exe

[kissaki]

According to http://www.shouldiblockit.com/nvwgf2um.dll-1397.aspx nvwgf2um.dll is from nvidia.

Crashes often indicate faulty drivers.

Try reinstalling your graphics and/or chipset drivers.

[mczon]

Hmm, I tried to reinstall my graphics drivers to no avail. I removed everything with the name NVIDIA in it and after reinstalling it still crashes...

Is it safe to remove the dll for hand and then reinstall all drivers? Shouldn't they reinstall the dll as well if I reinstall the drivers?

[mczon]

It seems something have happened in the later versions of the drivers, I rolled back from 320 somthing to 306 and now it works. I will try and see if I can get a responce from NVIDIA about this and if I get an answer I can post it here if anyone else stumbles upon this error.

But quick fix, rollback to 306.97 seems to solve the issue.

[mczon]

Hi again

I have been mailing NVIDIA about this issue back and forth for a while now and starting to get some help but I was wondering if I could get some from here as well?

The thing is I tried to install teamspeak to see if the same issue was there as well and it seems that their overlay Overwolf also crashes the same way as mumble and this got me thinking that it might be related to the overlay funktion in mumble.

So... I wanted to ask if anyone here knows a program that uses a similar overlay as mumble so that I can see if these programs also crashes the same way and if so inform NVIDIA so they migth get more eager to quickly fix this bug :)

Write you later / mczon

[kissaki]

Did you try disabling the overlay then, to see if if works then?

Steam provides an overlay. No idea if their injection code is similar.

[mczon]

Ahh, should have posted that :)

Yea, I tried disableing the overlay in the settings (atleast I unchecked the overlay option) and it still crashes. I am probably just grasping at straws but since another overlay crashed I thought that maybe mumbles overlay was to merged with the program itself in some way.

Thanks for the tip on the steam overlay, sadly (or maybe good? :)) it didnt crash. Maybe its something because they start the games in steam and mumble and overwolf overlay comes from a third program so to speak... well, will look into this further, thanks again for the tip.