Friends voices cut out then back in but they always hear me

[Some guy]

When I use Mumble my friends voices will randomly cut out (their icons go grey) but they can still hear me and after a few seconds their voices will come back on for me. I used the loopback option to see what was happening and when I used the server loopback option when they cut out, I couldn't hear myself.

I have recently bought a new headset, the ex05s gioteck headset, plug and play USB headset that installed new audio drivers. Is this the problem? Should I reinstall the drivers?

Thanks!

[fwaggle]

IIRC the "red lips" are related to "audio packets received" by the client, so I'd expect it's network related not audio hardware related.

[kissaki]

Could you check for packet loss? Right click yourself, then information.

[Some guy]

Well after about 5 minutes Packets lost from the client were at about 2.79% and lost to the client were 0.89% (though at one point they were at 5%). After seven and a half minutes packets lost from the client were at 1.79% and to the client at 1.35%.

I was looking at the right info, right? UDP network statistics?

[kissaki]

Yes.

I guess when it cuts out, your lost package number increases?

Now you have to figure out why they get lost. :)

Did you try disabling QoS?

[Some guy]

I've disabled Qos, doesn't sem to have changed much. Any ideas on why I might be getting packet loss? I'm kind of clueless about this whole thing...

[kissaki]

Probably ISP / network provider!?

I asked about QoS because some faulty routers are known to have problems with it - that could have been the cause as well.

Other than that, some firewall, router, or network driver.