[SOLVED] Game audio shuts off when Mumble is on

[distresseddamsel]

I'm new to mumble, but have gone through the setup wizard already. I use the SK Plyr 1 headset.

When Mumbe is set up to work properly, I loose my game audio. When Mumble is turned off, I get game audio through my headset just fine. If I change any settings, mumble quits working. I'm not sure what the problem could be. Any help would be greatly appreciated!

Edited September 17, 2014 by distresseddamsel

[kissaki]

Exclusive mode deactivated?

[distresseddamsel]

If I deactivate exclusive mode, I loose the ability for other users to hear me speak in mumble, though I can hear them through my headset.

[kissaki]

You want exclusive mode deactivated in the Audio Output settings.

Using exclusive mode in the Audio Input settings should be fine (if you don't want to use the mic in-game).

[distresseddamsel]

When exclusive mode is deactivated in Audio Output settings, other people can hear me, but I can neither hear them, nor do they light up when they are actively speaking.

When exclusive mode is activated, I can hear others and they can hear me just fine, myself and others light up when actively speaking, but I get no game audio no matter what game I am playing.

[kissaki]

Check that your system audio levels did not lower or mute Mumble.

[distresseddamsel]

I'm using windows 8.1 and upgraded to the newest version of mumble

[kissaki]

??

WASAPI Mixer

[distresseddamsel]

I don't have a spot for Mumble in my Volume Mixer. I currently have Mumble running, and this is what I see when my mixer is open:

[distresseddamsel]

I checked settings, and I don't show anything muting Mumble.

[distresseddamsel]

I take that back, I pulled up the volume mixer just now and I see it in there:

[kissaki]

In your Mumble Audio settings, what System do you use? not WASAPI?

[distresseddamsel]

WASPI is the only option I have, the drop-down is greyed out. Here's screenshots of my input and output:

[kissaki]

If you're using WASAPI it should be listed.

I hope you're not running Mumble as admin, are you?

[distresseddamsel]

I honestly know nothing about WASAPI, this is the first I have heard of it. Should it be greyed-out like this?

I am not running Mumble as an administrator.

[kissaki]

WASAPI is the standard windows audio API since Windows 7 (or probably Vista).

So it's perfectly fine to be the only one.

I see you found it - second mixer screenshot.

So … yeah …

[distresseddamsel]

So, do I have some settings wrong? I don't understand what the problem could be.

[distresseddamsel]

Looks like I discovered the issue with the help of some friends. Right-click on the mumble executable and select compatibility mode, choose Windows XP SP3. This completely resolved my problem and I am receiving game audio and mumble communication 100%. I hope this helps anyone else similarly suffering from this situation!

[kissaki]

I guess your audio device is DirectSound now, instead of WASAPI?