[SOLVED] Cert Connection Error

[Lindee]

I have a user who gets the "SSL Verification failed: The certificate is self-signed, and untrusted pop-up message, clicks yes, then gets sent back to mumble and not connected.

In the server logs i see:

10:24:48 PM  <173:(-1)> has left the server
10:24:48 PM  <173:(-1)> New connection: 162.206.88.124:51151
10:24:47 PM  <172:(-1)> has left the server
10:24:46 PM  <172:(-1)> New connection: 162.206.88.124:51150
10:20:35 PM  <171:(-1)> has left the server
10:20:34 PM  <171:(-1)> New connection: 162.206.88.124:51112
10:20:33 PM  <170:(-1)> has left the server
10:20:33 PM  <170:(-1)> New connection: 162.206.88.124:51111
10:20:32 PM  <169:(-1)> has left the server
10:20:32 PM  <169:(-1)> New connection: 162.206.88.124:51110
10:20:32 PM  <168:(-1)> has left the server
10:20:32 PM  <168:(-1)> New connection: 162.206.88.124:51109
10:20:32 PM  <167:(-1)> has left the server
10:20:31 PM  <167:(-1)> New connection: 162.206.88.124:51108
10:20:31 PM  <166:(-1)> has left the server
10:20:31 PM  <166:(-1)> New connection: 162.206.88.124:51107
10:20:30 PM  <165:(-1)> has left the server
10:20:29 PM  <165:(-1)> New connection: 162.206.88.124:51106
10:20:28 PM  <164:(-1)> has left the server
10:20:27 PM  <164:(-1)> New connection: 162.206.88.124:51105
10:13:26 PM  <163:(-1)> has left the server
10:13:26 PM  <163:(-1)> New connection: 162.206.88.124:51033
10:13:20 PM  <162:(-1)> has left the server
10:13:20 PM  <162:(-1)> New connection: 162.206.88.124:51032
10:13:18 PM  <161:(-1)> has left the server
10:13:18 PM  <161:(-1)> New connection: 162.206.88.124:51031
10:12:21 PM  <160:(-1)> has left the server
10:12:21 PM  <160:(-1)> New connection: 162.206.88.124:51021
10:12:20 PM  <159:(-1)> has left the server
10:12:20 PM  <159:(-1)> New connection: 162.206.88.124:51020
10:12:19 PM  <158:(-1)> has left the server
10:12:19 PM  <158:(-1)> New connection: 162.206.88.124:51019
10:12:18 PM  <157:(-1)> has left the server
10:12:18 PM  <157:(-1)> New connection: 162.206.88.124:51018

 

I had him redo his cert in certificate wizard, restart mumble in Admin mode, and reinstall mumble.

Anyone have any ideas or fixes?

Edited June 8, 2015 by Lindee

[Lindee]

Solved!

Went to %appdata%/mumble and renamed the mumble.sqlite file and worked.

[fwaggle]

Out of curiosity, if there's no incriminating or otherwise private information in the sqlite file would you be able to forward me a copy of it?

[Lindee]

I have no idea how to properly read the file, So i can't copy/paste it. I will upload it to an FTP and give you the link.

[fwaggle]

Thanks heaps - I'm not sure if the bug that causes this condition is already fixed or not, but I've never been able to reproduce it.

[Lindee]

If it helps, user is running 1.2.8.

Also, can you confirm that you got the file?

[fwaggle]

Yep, got it - haven't had a chance to look yet though.

[Lindee]

no problem, I just want to pull the file from the drive, so I wanted to make sure you have it.

[fwaggle]

Hey Lindee, can you think of anything unusual before the DB got corrupted? Has it previously worked before, or was it a reasonably fresh install? Any power failures, BSoDs, etc just before it?

If anyone else is reading this and wants to send me more samples of corrupted DBs, that might help. Note that if you have any saved server passwords in Mumble, giving me the database will disclose them to me so think twice about doing it.

[Lindee]

I asked the user, and the response I got was:

 

I have had mumble installed for about two years before it happend but i didnt use it a lot till i joined you all. the only really funny thing was that the same morning all of my saved servers were gone.

 

Hope that helps.