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USB Wireless Headset Audio Not Working

Kawaiitato

By Kawaiitato,
in Technical

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Kawaiitato Newbie

Kawaiitato

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I have an Afterglow Universal Gaming Headset, which uses a USB to connect wirelessly to my computer. Unfortunately, the audio doesn't seem to be working for the headset. I tried talking on the server I use and they can hear me fine, but I can't hear them at all.


My Operating System is Windows 10 if that helps.

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mkrautz Newbie

mkrautz

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You could try one of the Mumble snapshots (1.3.0). They are available on the front page of our website, http://www.mumble.info.


They've fixed some bugs with the WASAPI audio system.


If the problem still persists, we ask you to create log file for us. Here's how:


Open Mumble, and use it like you usually would. As if your headset is working.


Talk to yourself or your friends for a few seconds.


Quit Mumble.


Open the file %APPDATA%\Mumble\Console.txt. Find the relevant parts. That is, the session you just had open (you can use the timestamps to determine...).


Once you've found the relevant parts, copy/paste them into a post here in this thread -- or a Pastebin or Gist if you like.


Once we have the log, we should be able to help you further.


Thanks.

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