PTT shortcuts not working, PTT window works

[Mumblease]

Push to talk is not working for me, I've tried multiple shortcuts mapped to my mouse and keyboard. However, when I display the push to talk window and click in it people can hear me me just fine. Other wise everything regarding my microphone is working properly. Anyone have any suggestions or fixes?

Thanks,

M

[Krzmbrzl]

It seems like global shortcuts are not working for you. This is unrelated to the actual input device (microphone) used.

 

Which OS are you using Mumble on? And which version of Mumble are you using? And were did you obtain that version from?

[Mumblease]

I am using WIN 10 and Mumble 1.3.4 downloaded from https://www.mumble.com/mumble-download.php.

 

Also tried 64-bit version from https://www.mumble.info/downloads/, same results.

Edited February 22, 2021 by Mumblease
update

[Krzmbrzl]

We don't recommend downloading from mumble.com as we never know what kind of binaries they are providing. Thus whenever possible, prefer the ones from mumble.info (which is our official site).

 

Did you uninstall your Mumble client before installing the one obtained from mumble.info?

[Mumblease]

Yes, I uninstalled .com version before installing .info version.

[Krzmbrzl]

Were you able to set up a push-to-talk shortcut in the first place (in such a way that the UI actually displays a certain key being set for the shortcut)?

If not: Are you able to assign any other shortcut?

[Mumblease]

I am able to setup Mumble shortcuts and the settings remain across restarts of Mumble and Win. I've tried mouse and keyboard shortcuts but mumble does not recognize when I push any shortcut key to transmit, however it does transmit, and people can hear me, when I select "push to talk window" under Settings->Audio Input->Transmission settings and actually click in the push to talk window. I've tried toggling every setting available in the WIN sound settings to no avail. My push to talk shortcuts work in Team Speak just fine, havent tried any other clients.

 

I am using a logitec G432 gaming headset.

[Krzmbrzl]

Does Mumble react to other shortcuts that you have set up or is this a problem specific to PTT?

 

11 hours ago, Mumblease said:

My push to talk shortcuts work in Team Speak just fine, havent tried any other clients.

Well the shortcuts in TS have nothing to do with the ones in Mumble...

[Mumblease]

Mumble does not react to any shortcuts and the problem is specific to PTT on two separate computers. I mentioned TS only to state that the problem lies with Mumble PTT shorcuts AFAIK.

[Krzmbrzl]

13 hours ago, Mumblease said:

Mumble does not react to any shortcuts and the problem is specific to PTT on two separate computers.

What is it now: Is the problem that shortcuts don't work in general or is it that only PTT does not work? It can't be both...

 

Could you give me the output of Mumble's Developer console, please? (https://github.com/Krzmbrzl/mumble/blob/docs-developer-console/docs/DeveloperConsole.md)

[Mumblease]

 

PTT window works.

Shortcuts do not work.

 

<W>2021-02-28 13:53:19.146 DirectSound: Disabled as WASAPI is available

<W>2021-02-28 13:53:19.146 ASIO: No valid devices found, disabling

<W>2021-02-28 13:53:19.194 G15LCDEngine_lglcd: Logitech LCD Manager not detected.

<D>2021-02-28 13:53:19.197 libopus v1.1.3 from C:/Program Files/Mumble/Versions/1.3.4/opus.dll

<W>2021-02-28 13:53:19.205 CELT bitstream 8000000b from C:/Program Files/Mumble/Versions/1.3.4/celt0.0.7.0.dll

<W>2021-02-28 13:53:19.212 CELT bitstream 80000010 from C:/Program Files/Mumble/Versions/1.3.4/celt0.0.11.0.dll

<W>2021-02-28 13:53:19.213 Theme: "Mumble"

<W>2021-02-28 13:53:19.213 Style: "Lite"

<W>2021-02-28 13:53:19.213 --> qss: ":themes/Mumble/Lite.qss"

<W>2021-02-28 13:53:19.214 Locale is "en_US" (System: "en_US")

<W>2021-02-28 13:53:19.390 Database SQLite: "3.18.0"

<W>2021-02-28 13:53:19.460 Updating application palette

<W>2021-02-28 13:53:19.673 AudioInput: Opus encoder set for VOIP

<W>2021-02-28 13:53:19.673 AudioInput: 40000 bits/s, 48000 hz, 480 sample

<W>2021-02-28 13:53:19.503 GlobalShortcutWin: No LowLevelHooksTimeout registry key found.

<W>2021-02-28 13:53:19.604 XboxInput: using XInput DLL 'XInput1_4.dll'

<W>2021-02-28 13:53:19.604 XboxInput: using XInputGetStateEx() as querying function.

<W>2021-02-28 13:53:19.605 GlobalShortcutWin: XboxInput initialized, isValid: 1

<W>2021-02-28 13:53:19.659 Adding device {6f1d2b60-d5a0-11cf-bfc7-444553540000} Mouse Mouse:8 type 0x00000112 guid product {6f1d2b60-d5a0-11cf-bfc7-444553540000}

<W>2021-02-28 13:53:19.661 Adding device {6f1d2b61-d5a0-11cf-bfc7-444553540000} Keyboard Keyboard:127 type 0x00000413 guid product {6f1d2b61-d5a0-11cf-bfc7-444553540000}

<W>2021-02-28 13:53:19.669 Adding device {d8a108c0-411f-11e2-8002-444553540000} USB Keyboard USB Keyboard:1 type 0x00010011 guid product {c31c046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.674 Adding device {d8a9bb50-411f-11e2-8003-444553540000} USB Keyboard USB Keyboard:3 type 0x00010011 guid product {c31c046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.711 WASAPIInput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:19.711 WASAPIInput: Failed to open exclusive mode.

<W>2021-02-28 13:53:19.719 Adding device {b7c845c0-8bf9-11e3-8001-444553540000} USB Receiver USB Receiver:767 type 0x00010011 guid product {c52b046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.719 WASAPIOutput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:19.738 Adding device {d8a9e260-411f-11e2-8004-444553540000} USB Keyboard USB Keyboard:21 type 0x00010011 guid product {c31c046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.746 WASAPIOutput: Output stream format 1

<W>2021-02-28 13:53:19.746 WASAPIOutput: Stream Latency 0 (970)

<W>2021-02-28 13:53:19.746 WASAPIOutput: Periods 10000us 3000us (latency 0us)

<W>2021-02-28 13:53:19.746 WASAPIOutput: Buffer is 21995us (1)

<W>2021-02-28 13:53:19.751 Adding device {b7c97e40-8bf9-11e3-8003-444553540000} USB Receiver USB Receiver:3 type 0x00010011 guid product {c52b046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.752 AudioOutput: Initialized 8 channel 44100 hz mixer

<W>2021-02-28 13:53:19.790 WASAPIInput: Mic Stream format 1

<W>2021-02-28 13:53:19.790 WASAPIInput: Stream Latency 0 (1056)

<W>2021-02-28 13:53:19.813 Adding device {a0f1fea0-72f5-11eb-8001-444553540000} G432 Gaming Headset G432 Gaming Headset:6 type 0x00010011 guid product {0a9c046d-0000-0000-0000-504944564944}

<W>2021-02-28 13:53:19.831 WASAPIInput: Echo Stream format 1

<W>2021-02-28 13:53:19.831 AudioInput: Initialized mixer for 1 channel 48000 hz mic and 8 channel 44100 hz echo

<W>2021-02-28 13:53:19.842 AudioInput: ECHO CANCELLER ACTIVE

<W>2021-02-28 13:53:22.366 Database SQLite: "3.18.0"

<W>2021-02-28 13:53:22.366 OpenSSL Support: 1 (OpenSSL 1.0.2u 20 Dec 2019)

<W>2021-02-28 13:53:22.403 SSL: CA certificate filter applied. Filtered size: 136, original size: 136

<W>2021-02-28 13:53:22.404 ServerHandler: TLS cipher preference is "ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA:AES256-SHA:AES128-SHA"

<W>2021-02-28 13:53:22.410 ServerHandler: QOS2 loaded

<W>2021-02-28 13:53:25.935 OpenType support missing for script 17

<W>2021-02-28 13:53:32.118 AudioInput: Opus encoder set for VOIP

<W>2021-02-28 13:53:32.118 AudioInput: 40000 bits/s, 48000 hz, 480 sample

<W>2021-02-28 13:53:32.138 WASAPIOutput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:32.139 WASAPIInput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:32.140 WASAPIInput: Failed to open exclusive mode.

<W>2021-02-28 13:53:32.159 WASAPIOutput: Output stream format 1

<W>2021-02-28 13:53:32.160 WASAPIOutput: Stream Latency 0 (970)

<W>2021-02-28 13:53:32.160 WASAPIOutput: Periods 10000us 3000us (latency 0us)

<W>2021-02-28 13:53:32.160 WASAPIOutput: Buffer is 21995us (1)

<W>2021-02-28 13:53:32.160 AudioOutput: Initialized 8 channel 44100 hz mixer

<W>2021-02-28 13:53:32.170 WASAPIInput: Mic Stream format 1

<W>2021-02-28 13:53:32.170 WASAPIInput: Stream Latency 0 (1056)

<W>2021-02-28 13:53:32.221 WASAPIInput: Echo Stream format 1

<W>2021-02-28 13:53:32.221 AudioInput: Initialized mixer for 1 channel 48000 hz mic and 8 channel 44100 hz echo

<W>2021-02-28 13:53:32.222 AudioInput: ECHO CANCELLER ACTIVE

<W>2021-02-28 13:53:32.976 AudioInput: Opus encoder set for VOIP

<W>2021-02-28 13:53:32.976 AudioInput: 40000 bits/s, 48000 hz, 480 sample

<W>2021-02-28 13:53:32.989 WASAPIOutput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:32.990 WASAPIInput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:53:32.990 WASAPIInput: Failed to open exclusive mode.

<W>2021-02-28 13:53:33.051 WASAPIOutput: Output stream format 1

<W>2021-02-28 13:53:33.051 WASAPIOutput: Stream Latency 0 (970)

<W>2021-02-28 13:53:33.051 WASAPIOutput: Periods 10000us 3000us (latency 0us)

<W>2021-02-28 13:53:33.051 WASAPIOutput: Buffer is 21995us (1)

<W>2021-02-28 13:53:33.051 WASAPIInput: Mic Stream format 1

<W>2021-02-28 13:53:33.051 WASAPIInput: Stream Latency 0 (1056)

<W>2021-02-28 13:53:33.054 AudioOutput: Initialized 8 channel 44100 hz mixer

<W>2021-02-28 13:53:33.074 WASAPIInput: Echo Stream format 1

<W>2021-02-28 13:53:33.074 AudioInput: Initialized mixer for 1 channel 48000 hz mic and 8 channel 44100 hz echo

<W>2021-02-28 13:53:33.082 AudioInput: ECHO CANCELLER ACTIVE

<W>2021-02-28 13:53:38.418 QFSFileEngine::open: No file name specified

<W>2021-02-28 13:53:38.418 File "" failed to open

<W>2021-02-28 13:53:38.418 Sound file "" is not a valid audio file, fallback to TTS.

<W>2021-02-28 13:58:31.042 AudioInput: Opus encoder set for VOIP

<W>2021-02-28 13:58:31.042 AudioInput: 40000 bits/s, 48000 hz, 480 sample

<W>2021-02-28 13:58:31.055 WASAPIOutput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:58:31.056 WASAPIInput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:58:31.056 WASAPIInput: Failed to open exclusive mode.

<W>2021-02-28 13:58:31.071 WASAPIOutput: Output stream format 1

<W>2021-02-28 13:58:31.071 WASAPIOutput: Stream Latency 0 (970)

<W>2021-02-28 13:58:31.071 WASAPIOutput: Periods 10000us 3000us (latency 0us)

<W>2021-02-28 13:58:31.071 WASAPIOutput: Buffer is 21995us (1)

<W>2021-02-28 13:58:31.071 AudioOutput: Initialized 8 channel 44100 hz mixer

<W>2021-02-28 13:58:31.081 WASAPIInput: Mic Stream format 1

<W>2021-02-28 13:58:31.081 WASAPIInput: Stream Latency 0 (1056)

<W>2021-02-28 13:58:31.102 WASAPIInput: Echo Stream format 1

<W>2021-02-28 13:58:31.102 AudioInput: Initialized mixer for 1 channel 48000 hz mic and 8 channel 44100 hz echo

<W>2021-02-28 13:58:31.112 AudioInput: ECHO CANCELLER ACTIVE

<W>2021-02-28 13:58:33.416 AudioInput: Opus encoder set for VOIP

<W>2021-02-28 13:58:33.416 AudioInput: 40000 bits/s, 48000 hz, 480 sample

<W>2021-02-28 13:58:33.444 WASAPIOutput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:58:33.446 WASAPIInput: Latencies 100000 30000 => 100000

<W>2021-02-28 13:58:33.446 WASAPIInput: Failed to open exclusive mode.

<W>2021-02-28 13:58:33.491 WASAPIOutput: Output stream format 1

<W>2021-02-28 13:58:33.491 WASAPIOutput: Stream Latency 0 (970)

<W>2021-02-28 13:58:33.491 WASAPIOutput: Periods 10000us 3000us (latency 0us)

<W>2021-02-28 13:58:33.491 WASAPIOutput: Buffer is 21995us (1)

<W>2021-02-28 13:58:33.501 AudioOutput: Initialized 8 channel 44100 hz mixer

<W>2021-02-28 13:58:33.506 WASAPIInput: Mic Stream format 1

<W>2021-02-28 13:58:33.506 WASAPIInput: Stream Latency 0 (1056)

<W>2021-02-28 13:58:33.537 WASAPIInput: Echo Stream format 1

<W>2021-02-28 13:58:33.537 AudioInput: Initialized mixer for 1 channel 48000 hz mic and 8 channel 44100 hz echo

<W>2021-02-28 13:58:33.545 AudioInput: ECHO CANCELLER ACTIVE

[Krzmbrzl]

19 hours ago, Mumblease said:

<W>2021-02-28 13:53:19.503 GlobalShortcutWin: No LowLevelHooksTimeout registry key found.

This line looks suspicious to me. I am not an expert in the shortcut system though.

 

@davidebeatrici do you have an idea where the problem might be?