This is a read-only archive of the Mumble forums.

This website archives and makes accessible historical state. It receives no updates or corrections. It is provided only to keep the information accessible as-is, under their old address.

For up-to-date information please refer to the Mumble website and its linked documentation and other resources. For support please refer to one of our other community/support channels.

Jump to content

New Install Fail


Recommended Posts

Problem from crash report below. This was a brand new install, never used Mumble before. Currently not particularly impressed. Any ideas on why this is constantly crashing and won't even open for me?

Problem signature:

Problem Event Name: APPCRASH

Application Name: mumble.exe

Application Version:

Application Timestamp: 4d603982

Fault Module Name: wl_hook.dll

Fault Module Version: 7.52.3939.13417

Fault Module Timestamp: 4f3e1012

Exception Code: c0000005

Exception Offset: 0001b489

OS Version: 6.1.7601.

Locale ID: 2057

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Link to comment
Share on other sites

  • Administrators
Fault Module Name: wl_hook.dll

That module does not belong to Mumble. Your Outpost Firewall is interfering with Mumble. I'd recommend updating the firewall or, if that doesn't help, contacting the vendor for a fix.

Link to comment
Share on other sites


  • Create New...