PC locks up while starting mumble

[nagylaci]

Hello Everyone!

A friend of mine just installed Mumble on his pc, and every time, he tries to start it, his computer shows a hourglass for a few seconds, and then locks up completely, the only thing that helps is the reset button. We tried just about everything, older/newer versions, driver update, reinstall, compatibility mode, etc... He's using windows xp, with a sound blaster 5.1 live sound card, and he has no problems running TS or Vent. Does anybody have an idea?

Thanks in advance!

[kissaki]

May I cite: “Mumble can’t freeze your system, only faulty drivers can.”

So please make sure you have recent sound/system drivers and maybe reinstall them.

[nagylaci]

khmm... may I cite too: "We tried just about everything, older/newer versions, driver update, reinstall, compatibility mode, etc..." and "he has no problems running TS or Vent". I didn't say mumble is faulty, but I say that it does something differently. Why is the bad-bad-driver working with anything else, and not with mumble?

One remark at the end: I'm a programmer myself, and saying that " can't freeze your system", is simply not true. Even a "Hello World" program can lock up your system.

[hacst]

If your OS doesn't use protected mode....^^

Anyway, a user-space application itself mustn't be able to crash your system. Sure, it happens. But if it happens it is, by definition, a bug in the underlying, higher privileged, software e.g. drivers, kernel and so on.

We are only using standard APIs, just like the rest. We might, actually forget the might..., use another subset under different conditions here and there which triggers the problems you see only for Mumble (my bet is that he hasn't to much other low latency audio/network software on that machine).

I guess your best chance of locating the problem is getting a kernel dump for the crash.